How do I know if I’m eligible for a refund?

To determine your eligibility for a refund, here's what you need to know:

  • Refund Period: Our standard refund period is 15 calendar days.
    • For instant-access programs, it starts from the day of purchase.
    • For cohort-based programs, it starts from the day the program begins.
  • Grace Period: If you missed the 15-day window, you still have a chance.
    • If you request a refund within 5 calendar days after the 15-day period, we'll process it.
    • If it's more than 5 calendar days after, we cannot grant the refund.

Make sure to submit your refund request within these timeframes to check your eligibility. We're here to assist you!

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